“Just to keep you updated with our progress: I shortlisted four homes over the weekend with my daughters focussing on the CQC reports, Websites and looking for the “feel” and “atmosphere” of each.
I started calling the homes this morning, then booked an appointment at our preferred one for 2.00. I was very impressed with this home and following discussions with the Discharge Team at the Hospital, confirmation of Patricia’s Nursing Needs etc. I have decided to choose it, as it is a lovely home, beautiful gardens, a very considerate and cheerful Manager, is in a quiet area and the closest to us.
The rest of the family are much relieved too and happy with this choice. The Discharge Team have been very helpful and cooperative too and have liaised with the home for a transfer on Wednesday midday.
We really could not have made such a rapid decision without your survey and report which gave us confidence that we had sifted all possibilities and were focussing on the most suitable homes for my wife.
Thanks for making it possible for me to make the best decision on the most suitable nursing home for Patricia”