Recent Client Feedback

The following feedback was kindly provided by some of the people we have helped:

Dear Fiona,

I thought I would give you some feedback after my last email on 16th April, when Patricia had been transferred from hospital to the nursing Home.

I’m delighted to say that Patricia has settled in well and is now comfortable there. Unfortunately, the Alzheimer’s has progressed; Patricia’s cognitive skills are impaired, her store of memories, which she relies on as a link and to make sense of the present, is diminishing and rather unreliable for her.

The family have kept up about 2 visits each week, despite the limits and restrictions of Covid. The young caring staff keep her cheerful, well cared-for, occupied with simple activities and comfortable.

Following a referral to the Mental Health Services (including insistence by the Manager that prompt action was needed) Patricia’s earlier anxieties and difficult behaviour have been resolved.

I remain grateful to you for the survey and your recommendations and the confidence it gave us to make the right choice for Patricia.

Phil R


This is a note from a grateful family who we carried out a search for earlier this year. Although we like to think that we do a great job, it’s always so good when we get compliments from a client, like the one below, which came completely out of the blue. We are proud of the support Care Home Finder gives people at what is a very stressful time. We don’t just provide you with a list of care providers, we do all the research and assessment for you and give you an easy to understand report, so that you can make an informed decision on the right care for your loved one.

“I cannot praise Care Home Finder highly enough for their help, without which, my father would still be in hospital and my mother struggling at home with whatever care we could pay for or provide ourselves.  The whole process was taken out of our hands, which relieved stress on the family and ensured my parents the best care possible.”
Vic I

“I have mentioned Care Home Finder to many people and will continue to do so. You offer an invaluable service.”
Carin B

“I would like to thank you, Simon, for the support that you and your colleagues provided me with regard to my godfather, Harry. Your constructive and efficient service alleviated much of the burden of urgently finding quality care accommodation that was suitable for his needs”.
Patrick C

“Fiona is a gifted and caring lady. I would trust her judgement to help individuals find care for themselves or a needy relative. What this service costs will be easily recovered in terms of happiness and long term care and peace of mind”.
Chris BC

“I would have no hesitation in recommending Care Home Finder. Their knowledge of care homes is first class, and their compassionate attitude, integrity and professionalism make them the perfect team to help reduce the stress which can come in such a situation.”
Sian T

“Care Home Finder, having initially helped us with sourcing suitable domiciliary care for both my parents, then provided us with a detailed shortlist of suitable care homes. Following this, they went on to visit some of the homes with us, which meant we were able to make a well informed decision on the final choice”
Geraldine B
North Yorkshire

“Most websites don’t seem to have the latest information on vacancies and cost. What I particularly like about Care Home Finder is that their information is bang up to date. And the fact that they will actually visit the homes for you is great, especially if you live some distance away.”
Amanda B

“When we needed to urgently find a care home for our mum, Fiona provided us with all the guidance we needed.  She was caring, understanding, very approachable and extremely knowledgeable about care homes and we really appreciated her unbiased advice.”
Denise F

“Thank you so much for setting me on the right track to finding a nursing home for my mum. You certainly made a daunting task a lot easier and took a weight off my mind. If I am ever in this position again, or hear of friends who need help, I will definitely be recommending they contact you”.
Alan J

“My mother-in-law had a fall in June. This precipitated a crisis and a need to take action. The team at Care Home Finder were both knowledgeable and supportive throughout the process of finding the right care home solution for her.”
John E

“Just to keep you updated with our progress: I shortlisted four homes over the weekend with my daughters focussing on the CQC reports, Websites and looking for the “feel” and “atmosphere” of each.

I started calling the homes this morning, then booked an appointment at our preferred one for 2.00. I was very impressed with this home and following discussions with the Discharge Team at the Hospital, confirmation of Patricia’s Nursing Needs etc. I have decided to choose it, as it is a lovely home, beautiful gardens, a very considerate and cheerful Manager, is in a quiet area and the closest to us.

The rest of the family are much relieved too and happy with this choice. The Discharge Team have been very helpful and cooperative too and have liaised with the home for a transfer on Wednesday midday.

We really could not have made such a rapid decision without your survey and report which gave us confidence that we had sifted all possibilities and were focussing on the most suitable homes for my wife.

Thanks for making it possible for me to make the best decision on the most suitable nursing home for Patricia”

Phil R